Month: April 2010

The Power of a Smile

“Smile. Your smile lights up a room.” It was more than 20 years ago and I had been going through a difficult time. The stress was starting to show on my face. One of my mentors took me aside and she said: ” Smile, your smile could charm a ratbat!”

How Do I Work Through Conflict?

Addressing conflict can be challenging for many of us. Many times we either ‘fight’ or ‘fly’ depending on how we were raised and how we saw our families of origin deal with issues. ‘Fighting’ and ‘flying’ both lead to alienation and these are aggressive and passive responses respectively.